Statement Of User Requirements Development

At some point in time your organization my need to roll a software system such as an ERP system. At RealFin we help organizations in making reasonable estimates of how big a project is and how much it is going to cost. This information is usually captured in a Business requirements or Statement of User requirements (SOUR). The SOUR will detail the business solution for a project including the documentation of customer needs and expectations.

S.O.U.R will help in achieving the following:
  • Conduct a study of major processes and procedures.
  • Identify critical issues and priority areas regarding management information systems.
  • Review available information systems with a view to integrate and streamline reporting.
  • Define the scope of work for integrated ERP / Software rollout requirements and other computerisation and IT integration issues.
  • Highlight change in business processes required and effort in implementing those changes before and after deploying an ERP / Software.
  • Develop a detailed roadmap for ERP / Software implementation and computerisation.
  • Estimate detailed cost, time and effort required for ERP implementation as per the roadmap.
  • Offer transitionary advisory services to evaluate proposals from vendors and ERP partners and recommend a contractor to implement the project as per the roadmap.
The most common objectives of a SOUR document are:
  • To gain agreement with stakeholders.
  • To provide a foundation to communicate to a technology service provider what the solution needs to do to satisfy the customer’s and business’ needs.
  • To provide input into the next phase for this project.
  • To describe what not how the customer/business needs will be met by the solution.

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